As soon as you have your event date! Availability is first come, first served, so booking early ensures you get the items you want.
To confirm your rental, we need your contact details, a credit card on file, and a 50% non-refundable deposit (applied to your total balance).
Your remaining 50% balance is due 72 hours before your event.
We accept cash, check, debit, and all major credit cards. If paying by check, please send it at least a week in advance to allow it to clear.
Yes! While most of our items are priced individually for flexibility, we offer special packages for themed events. Ask about our seasonal deals!
Dishware, glassware, and flatware must be rented in sets of 5. Everything else can be rented in any quantity.
Your final numbers are due 14 days before your event. Any reductions or cancellations after this may incur a fee (see our cancellation policy).
Yes, as long as the items are available. Additional rentals will be billed separately and must be paid before delivery.
- You can reduce your order by up to 20% at least 14 days before your event without penalty.
- Changes beyond 20% or any reductions within 14 days will incur a 50% fee.
- Cancellations made within 7 days of your event will be charged in full.
Delivery fees vary based on location and specifics. Contact us for a quote.
Yes, after-hours pickups can be arranged for an additional fee.
Yes! Just let us know, and we’ll coordinate a time slot for you.
Nope! We handle all the washing. We just ask that you:
Scrape or rinse plates to remove food.
Empty all glasses.
Do not attempt to wash linens.
- Removable food stains? No extra charge.
- Wax, ink, excessive grease, or hard-to-remove stains? Additional cleaning fees may apply.
- Burn holes, mildew, or missing linens? A replacement fee will be charged. Please don’t wash linens yourself—it can set stains permanently!
Check your order as soon as you get it. If anything is missing or damaged, contact us immediately so we can fix it.
Let us know within 48 hours if you find any missing items. Otherwise, you’ll be charged the full replacement cost for lost or damaged items.
Yes, the set-up fee ensures that our team sets up all the rentals included in your order. Please note this does not cover third-party rentals.
Our standard rental period is 24 hours. Need more time? Ask about our multi-day rates.
No, rentals are charged for time out, not usage.
Ready to bring your event to life? Contact us today!